Return & Refund Policy

Last Updated: July 2026

At Elite wrist, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

7-Day Return Policy

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• All original packaging, tags, and accessories must be included.
• Proof of purchase or order number is required.

Non-Returnable Items

Returns will not be accepted if:

• The product has been used or damaged by the customer.
• The watch has scratches, dents, or broken parts due to misuse.
• The original packaging is missing.
• The return request is made after 7 days.

Damaged or Wrong Item

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or a video. We will arrange a replacement or refund after verification.

Refunds

Once your returned item has been inspected and approved:

• Your refund will be processed within 5–7 business days.
• Refunds will be issued using the original payment method or bank transfer, depending on the payment method used.

Shipping charges are non-refundable unless the return is due to our mistake.

Exchange Policy

We offer exchanges for defective or damaged products only.

Return Shipping

If the return is due to our error (wrong or damaged item), we will cover the return shipping cost.

If the customer changes their mind, the return shipping cost will be the customer's responsibility.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: elitewrist.com@gmail.com
Contact: +92 302 4094301