Return & Replacement Policy

Last Updated: July 2026

At Ewrist, customer satisfaction is our priority. If you experience any issue with your order, we're here to help.

7-Day Return & Replacement

You may request a return or replacement within 7 days of receiving your order.

To be eligible:

• The product must be unused and in its original condition.
• All original packaging, tags, manuals, and accessories must be included.
• Proof of purchase or order number is required.

Eligible for Replacement

We will gladly replace your product if:

• You received the wrong item.
• The product arrived damaged.
• The product has a manufacturing defect.

Please contact us within 48 hours of delivery and provide clear photos or a video for verification.

Return Conditions

Returns will not be accepted if:

• The product has been used or damaged after delivery.
• The watch has scratches, dents, or signs of misuse.
• The original packaging or accessories are missing.
• The return request is made after 7 days.

Refunds

Once the returned product is received and inspected, approved refunds will be processed within 5–7 business days.

Refunds will be issued through the original payment method or bank transfer, depending on the payment method used.

Shipping charges are non-refundable unless the return is due to our mistake.

Return Shipping

• If the return is due to a wrong, defective, or damaged product, Elite wrist will cover the return shipping cost.
• If the return is due to a change of mind, the customer is responsible for the return shipping cost.

How to Request a Return or Replacement

Email us at elitewrist.com@gmail.com  with:

• Your Order Number
• Reason for Return or Replacement
• Clear Photos or Video of the Product

Our support team will guide you through the process.

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Contact Us

Email: elitewrist.com@gmail.com

📱 WhatsApp: +92 302 4094301

Response Time: Within 24 Hours